Knox Community College

Need Staff Portal Help?

Answers to common questions about signing in, creating an account and finding the College's policies and forms.

Still need help? Systems Administrator +1 876 987-8047
Monday – Thursday, 8:30 am – 4:30 pm
Friday, 8:30 am – 4:00 pm

Frequently asked questions

How do I create an account?

Go to Create an account and sign up using your KCC email address. Once you submit the form, your account will be sent for review.

How long does approval take?

Accounts are reviewed by the Systems Administrator, usually within 1–2 working days. You'll receive an email once your account has been approved.

I forgot my password

Use the password reset page and enter your KCC email address. Check your inbox (and your spam or junk folder) for the reset link.

I can't sign in

Check that you're using the same email you registered with and that your account has been approved. If it still doesn't work, reset your password or contact the Systems Administrator.

I can't find a form or policy

If a form or policy you need isn't listed, email the Systems Administrator with its name and which department it belongs to, and we'll look into adding it.

Who can use the Staff Portal?

The portal is for current Knox Community College staff. Accounts that can't be verified as KCC staff won't be approved.

+1 876 987-8047
info@kcc.edu.jm
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Knox Community College